Making your ERP and Finance Technology work

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Support

Topaz offers all its clients access to its highly specialist helpdesk and after sales support operations. This ensures you can extract the most value from your ICT applications we support and also, most importantly, you can rely upon someone being available when and if you need help.

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In addition to general support and helpdesk functions available when you need it; the Topaz support operations provide other services such as:

  • Senior skilled and experienced staff
  • Service levels and resolution commitments
  • License management
  • Monthly reporting and reviews
  • Fault resolution services Request for service provisioning

From here you can also select value engineering services like:

    • Hosted and cloud services
    • ROI confirmation reviews
    • NAV optimisation services
    • Functional and process effectiveness reviews
    • License optimisation
    • Training services

   

 

 

Call us on (0800) 868 672 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to find out more.